Shipping & Delivery Policy

At Urabmart, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy for complete information regarding order processing and delivery.

1. Order Processing

All orders are processed after successful payment confirmation.

Orders are usually processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Charges

Free shipping on orders above AED 250, as mentioned on the website.

Orders below AED 250 may attract standard courier charges, which will be clearly displayed at checkout.

3. Delivery Timelines

Estimated delivery timelines may vary based on location:

Within UAE: 2–5 business days

International Shipping (if applicable): 7–14 business days

Delivery timelines are approximate and may be affected by factors beyond our control, such as courier delays, customs clearance, or unforeseen circumstances.

4. Shipping Partners

We work with reliable third-party courier and logistics partners to ensure safe and timely delivery of your orders.

5. Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS.

• You can use the tracking link to monitor the delivery status of your order.

6. Delivery Address

Please ensure the shipping address and contact details are accurate at the time of placing the order.

Urabmart is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

7. Delayed or Failed Deliveries

If delivery is delayed, our support team will assist in coordinating with the courier partner.

In case of failed delivery due to customer unavailability or incorrect address, re-delivery charges may apply.

8. Damaged Packages

If you receive a damaged package:

Please inform us within 24–48 hours of delivery

Share clear images of the package and product

We will assist you as per our Refund & Returns Policy

9. Contact Us

For any shipping or delivery-related queries, please contact us:

📞 +971 50 866 3109
📧 info@urabmart.com